Need assistance?
Here are the ways you can get in touch with us
Email us
First, so we can help you speak to the right team:
Do you receive a bill?
billing@vitalcommunityenergi.co.ukDo you have a prepayment meter?
metering@vitalcommunityenergi.co.ukDo you have a question about the Glass App and Portal?
glasssupport@vitalcommunityenergi.co.uk
Call us
Message us
Send us a message on Facebook or WhatsApp
Your opinion matters
We always like to hear your feedback on our metering & billing services, as all feedback is used to improve the service we provide to our customers.
Give us feedback