About Vital Community Energi

Who is your energy supplier?

Vital Community Energi are your energy supplier and are responsible for setting tariffs for the provision of heating and hot water within your property .

 

Who are Vital Community Energi?

Vital Community Energi, is an energy services company offers energy services to residents. We are a subsidiary of Vital Energi.

We are here to guide you through your energy journey, enabling you to access the information you need to help you stay safe, warm and in control. We provide your metering and billing services and operations and maintenance of your HIU. We are the company who issues your bills, is available to support you with any questions.

Learn more about Our Customer Promise here.

What do Vital Community Energi do?

Vital Community Energi are here to guide you through your energy journey, enabling you to access the information you need to help you stay safe, warm and in control.

We are responsible for managing your heat network, setting your tariff,  providing metering and billing services and maintaining your Heat Interface Unit (HIU).

We are the company who issues your bills, is available to support you with any questions.

Learn more about Our Customer Promise here.

Our commitment to customer service

Vital Community Energi’s friendly customer service team are available to support with payments, debt management and helpful energy savings advice.

Contact the team here.

    Get in touch

    You can call our Customer Service team, Monday to Friday between 8am and 6pm
    on 0808 156 0016, email us support@vitalcommunityenergi.co.uk or complete the form below:

    More frequently asked questions

    Who are Vital Community Energi?

    Vital Community Energi, is an energy services company offers energy services to residents. We are a subsidiary of Vital Energi.

    We are here to guide you through your energy journey, enabling you to access the information you need to help you stay safe, warm and in control. We provide your metering and billing services and operations and maintenance of your HIU. We are the company who issues your bills, is available to support you with any questions.

    Learn more about Our Customer Promise here.

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