Contact & complaints

When is the Vital Community Energi Customer Services team available?

You can access advice and support 24 hours a day, 365 days a year on our website or through our Glass app.

If you need to speak to someone our team are available Monday - Friday between 8am and 6pm.

Contact the team here.

How do I contact the Vital Community Energi Customer Service Team?

You can call the Team on 0808 156 0016, by 'live chat' function on this website, by email or by post.

For full details click here.

    Get in touch

    You can call our Customer Service team, Monday to Friday between 8am and 6pm
    on 0808 156 0016, email us support@vitalcommunityenergi.co.uk or complete the form below:

    Can't find what you're looking for?

    Get in Touch